Yalla Parchis
Privacy Policy
Terms of Service
Virtual Items Policy
Copyright Policy
Community Guidelines
Cancellation Agreement
Yalla Parchis
Last updated: July , 2023
Welcome to Yalla Parchis Platform (hereinafter, “Yalla Parchis” or “Platform”). Yalla Parchis is provided and controlled by Yalla Technology FZ-LLC (hereafter referred to as “we”, “us”, or "our"). We provide the Platform itself, official sites and any functions and services related to it, i.e. event, survey, in-game chat, virtual items or customer service) (“Service(s)”) to you. We attach great importance to protecting the personal information and privacy of users (hereinafter “user” , “user”, or “you”).
We attach great importance and protect the personal information and privacy of all our users in accordance with the applicable privacy laws worldwide.
To provide you with more accurate and personalized services as well as a more secure Internet environment, we have defined our principles for the collection, use, provision, storage and protection of your personal information in accordance with international and relevant local laws, regulations and technical specifications, and further elaborated your rights related to your personal information.
This policy is closely related to your use of our Platform or Services. When you download, install, start, browse, register, log in or use our Platform or Services (hereinafter collectively referred to as "using our platform or services"), we will process and protect your personal information in accordance with this policy. We try our best to explain to you the technical terms covered by this policy in a clear and concise manner so that you can understand them. We have used bold font to distinguish the terms in this policy that are (possibly) significantly related to your rights and interests. Please read them carefully.
In particular, we would like to draw the attention of underage users (especially children under the age of 13) and their guardians. We have specified a special section on the protection of underage users (in bold). Please read it carefully.
We hereby remind you:
Please carefully read and fully understand this policy before using, or continuing to use our Products and Services, and make appropriate choices in accordance with the guidelines set out in this policy when necessary. If you do not agree with the content of this policy, it may cause our products or services to fail to function properly, or fail to achieve the intended effect of our services. You should immediately stop accessing/using our products and services.
YOU KNOW AND CONFIRM THAT IF YOU CHECK "AGREE" TO THIS PRIVACY POLICY AND USE YALLA PARCHIS, YOU AGREE THAT WE WILL PROCESS YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
Please be aware that this policy only applies to the information collected by us to provide services to you through the Platform, and does not apply to the information collected by third parties that access the Platform to provide you with products or services.
This policy sets out the basis for our handling of any personal data collected from you or provided to us by you. If you have any other questions about how we use your personal data, please contact us at [email protected].
Our mailing address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913)
To improve the readability and user-friendly interaction of the privacy policy, we present it through the table of contents.
We will follow the principles of what is rightful, legal and necessary to collect and use the personal information that you voluntarily provide in the process of using our services or that is generated as a result of using our products and/or services for the following purposes as stated in this policy. If we want to use your personal information for other purposes not specified in this policy, or use the information we have collected for other purposes based on a particular purpose, we will notify you in a reasonable manner and seek your consent again before using it. In addition, we will control the read frequency within a reasonable range.
When you use your mobile phone number to register and log in, we will collect your phone number and the related carrier information so as to provide you with quick login service.
When you register Yalla Parchis with a third-party account (such as Facebook, Apple ID, Huawei), you may need to authorize us to read the user information (user-name, profile picture, and friend list) of such third-party account. The third-party platform’s handling of your personal information will be governed by the third-party’s privacy policy.
You can also choose to fill in or change your information according to your own needs, but if you do not provide such information, it will not affect your use of the product and related services (except for the user-name, which is required for registration).
If you have successfully registered your account, we will display your above-mentioned information in the Platform.
We will automatically collect data from you, i.e. your Open ID, Ad ID, IP address, device information code, device information series ID, Android ID, XID (ID generated based on existing device information, model, manufacturer, Android ID and time zone settings), registration time, login time and records about your use of the services, such as the date and timestamp of the operation. We also collect and store your data below:
Safe operation.To ensure the safe operation of the software and services, we will collect your device model, device name, device ID (including IMEI, IMSI, and Android ID), browser type and Settings, language Settings, operating system version, app version, network device hardware address, login IP address, network access method, network quality data, mobile network information (including operator name), and product version number. To protect your account from malicious use by other users, please understand that we will dynamically detect whether there is abnormal login in your account. Every time you switch or restart the app, we may read the information of your device ID again, and we will control the read frequency within a reasonable range.
When you use platform services, our security and anti-cheating security functions will (i) analyze user device status to identify security risks and cheating; (ii) detect whether your signature, picture,user-name, or chat history contains malicious information.
Customer service.When you feedback any problem or inquire something about our platform or services, for the security of your account and system, we may require you to provide relevant personal information to match the personal information you previously provided, so as to verify your user identity. After successful verification, we may collect the information when you chat with us (account information, order information, and picture/video/text information and relevant information provided by you to prove relevant facts), your contact information, and records when you chat with us, including the online chat records and mobile phone recording, so as to solve the problem for you as soon as possible and improve our products and/or services. At the same time, we may contact you by phone, text message, system message and other relevant means to solve your problems arising in the process of using our products and services.
Instant messaging.To ensure that you can maintain instant messaging with the background server when using the services of Yalla Parchis and that you can receive personalized content push in a timely manner, we will i) obtain and invoke your boot broadcast permission to start the mobile client software of Yalla Parchis or its affiliates; ii) use a third-party push messaging service to generate an ID for you to identify the uniqueness of your device.
Improvement of our technology.To train and improve our technology, such as our machine learning models and algorithms. For the purpose of that, we may use the information we collect in our internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback. To protect your data to the maximum extent, well use less information that might be connected to you, in some cases we de-identify or aggregate information. We might also anonymize it so that it no longer identifies you.
Summary of device permission invocation. During the process of providing services to you at Yalla Parchis, we may invoke some of your device permissions. You can choose to close some or all permissions in the device's settings. The display mode and closing mode of permissions may be different in different devices. For details about how to invoke device permissions, please refer to the Device Permission Invocation List.
To fulfill our legal obligations and, where necessary, to protect the public interest or protect the vital interests of users and others, we may use your data to help us prevent and respond to abuse, fraud, illegal activities and other potentially harmful content.
In accordance with relevant laws and regulations, we may collect and use some necessary personal information without your authorized consent under the following circumstances:
Sharing:
We give permission to third parties including service providers which process personal information to provide customer support and to manage our communities ONLY SUBJECT TO the following conditions:
You understand and be informed that, in order to provide you with more complete and high-quality products and services, we will authorize our business partners to provide you with some services. In such cases, we may share some of your personal information with our partners, so as to provide you with better customer service and user experience. Please note that we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes and will only share your personal information as is necessary to provide our services. We will conduct security assessment and processing on the output form, flow and use of information data, so as to ensure data security. At the same time, we will carry out strict supervision and management to our partners. Once we find that they are handling your personal information in violation of the rules, we will terminate our cooperation with them with immediate effect and pursue legal responsibility against them.
Currently, our partners include the following types:
Cloud service providers: To provide services for global users, we choose cloud service providers with high-quality privacy protection and data security protection capabilities, such as Amazon.
ontent audit service provider: To ensure that the content posted by users on the Internet information platform is safe and complies with the regulatory requirements of the local government, we may share the content information posted by you on the platform with the third-party content audit service providers entrusted by us;
Other business partners: Those who entrust us with promotion and advertising. You grant us the right to share the indirect user profiles formed by us using your relevant information collection with partners who entrust us to carry out promotion and advertising, so as to help them make advertising or decision-making suggestions, improve the effective touch rate of advertising, and further understand user needs. We promise that we will not share any personal information that can identify you without your consent.
Cooperative third-party SDK providers: When you use the functions provided by a third party in YallaParchis, we may access the Software Development Kit (SDK) provided by a third party to realize the relevant functions. We will restrict the SDK service providers through cooperation agreement.However, third-party SDK providers may collect your personal information. The aforementioned service providers' collection and processing of information and other activities are subject to their own privacy terms, and do not apply to this policy. To ensure the maximum security of your information, we recommend that you review the privacy policy of any third-party SDK service before using it. To protect your legitimate rights and interests, if you find that there is a risk in this SDK or other similar apps, we suggest that you immediately stop the relevant operations and contact us in time.
Message push service: To provide you with message push, third-party push service providers may obtain your push SDK version number, necessary device information, mobile phone status information, geographic location information and network related information so as to push information you may be more interested in;
Please refer to Information Collection and Use of Third-Party SDK for details.
Transfer is the transfer of control over your personal information to another company, organization or person. We will not transfer your personal information to any other company, organization or person unless we obtain your explicit consent. However, the following circumstances are excluded:
Public disclosure is the act of releasing information to society or to a non-specific group of people. In principle, we will not voluntarily disclose your personal information to the public. However, the following circumstances are excluded:
Exceptions to authorized consent of sharing, transferring and public disclosure of personal information
In accordance with relevant laws and regulations, we may share, transfer or publicly disclose your personal information without your prior authorized consent under the following circumstances:
Please understand that, in accordance with the current legal provisions and supervision requirements, we do not need to separately notify you and obtain your consent to share or transfer the personal information that has been de-identified, and to ensure that the recipient of the data cannot recover and re-identify the subject of personal information.
Your personal information will be processed on servers that may not be in your place of residence. Our support, development and other teams around the world have access to your information from outside of your place of residence. No matter where our servers are located, we will take appropriate measures to protect your rights in accordance with this privacy policy.
Our servers used for platform services are located in: Commonwealth of Virginia, USA
If your personal information is transmitted in different countries, we will separately inform you of the purpose and recipient of your personal information via system message or email, and we will obtain your authorized consent. We will strictly comply with the data protection laws and regulations of your country and ensure that the data recipient has adequate data protection capabilities to protect your personal information.
We will store your personal information within the necessary and reasonable storage period required for the purposes specified in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information. (The so-called "anonymization" refers to the process in which the subject of personal information cannot be identified and the processed information cannot be recovered through the technical processing of personal information. The information obtained after anonymization of personal information does not belong to personal information.)
In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved and/or within the storage period required by laws and regulations. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or any other agreement we may have with other users.
If we cease operation, we will stop collecting your personal information in a timely manner, notify you of our cessation of operation in the form of one-by-one service or announcement, and delete or anonymize your personal information held by us.
To ensure the security of your personal information, we will endeavor to take various security measures in accordance with industry standards to protect your personal information, so as to minimize the risk of your personal information being damaged, embezzled, revealed, accessed without authorization, disclosed and changed. We will actively establish data classification and grading systems, data security management standards and data security development standards to manage and regulate the storage and use of your personal information and ensure that no personal information unrelated to our services are collected.
Your account has security protection function. Please keep your account and password information properly. We will use commercially reasonable efforts to ensure that your information is not lost, abused or altered by backing up to other servers, encrypting user passwords and other security measures. Despite the aforementioned security measures, please note that there is no "100% security measure" on the information network. In order to prevent security incidents, we have formulated a proper early warning mechanism and emergency response plan in accordance with laws and regulations. If a security incident does occur, we will inform you of the relevant situation in a timely manner by email, letter, call, push notification and other relevant methods. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to release an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities, and closely cooperate with the government and regulatory authorities.
We take very seriously and do our best to protect your rights related to your personal information. You may ask us to stop using part or all of your data and withdraw your consent.
You can also change or withdraw your device permissions (please refer to Device Permission Invocation List ) via the device's operating system. We will collect personal information according to your settings of changing or withdrawing permissions. If you choose to withdraw, we will no longer collect such related information, but please note that this will render some or all of the functions unavailable. At the same time, your decision to change or withdraw your authorization will not affect the processing of your personal information that we previously conducted based on your authorization.
In some service functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate remedies to contact us for management.
For security and identification reasons, you may not be able to directly access, correct or delete some information through the interactive interface of Yalla Parchis; If it is necessary for you to access, modify or request to delete such information according to laws, please send your questions to our designated email according to the contact information provided in Article 11 of this policy. We will review the problems involved as soon as possible and reply to you in time after verifying your user ID.
If you need to obtain a copy of your personal information on the platform, you may appeal to us according to the contact information provided in Article 11 of this policy, and we will reply to you in time after verifying your user ID. Please note that we currently only support providing files in csv and json formats.
You can initiate account cancellation through Settings - Delete Account. After your account is cancelled, your personal information will be removed from Yalla Parchis, except the personal information that must be retained by us as clearly stipulated by laws (such as the information related to your transactions in Yalla Parchis, and the data that should be retained as clearly stipulated by the government or laws).
Please refer to the Account Cancellation Guidelines for details.
Yalla Parchis may include third-party products and/or services or information and/or services linked to third parties. Before using the third-party products and/or services, you need to jump to the corresponding applet or third-party page. Your use of such third-party services (including any personal information provided by you to such third party) is subject to the third party's terms of service and privacy policy (but not this policy), and you need to read the terms carefully and decide whether to accept them at your sole discretion. Please protect your personal information properly and provide them to others only when necessary. This policy only applies to the information collected, stored, used, shared and disclosed by us, but does not apply to the services provided by any third party or the rules governing the use of information by any third party. The third party shall be solely responsible for the behavior of using your information.
Use of cookies
If you do not refuse to accept cookies, Yalla Parchis will set or access cookies on your relevant mobile device so that you can log in or use the services or functions of Yalla Parchis that rely on cookies. Yalla Parchis uses cookies to provide you with more thoughtful personalized services, including promotion services.
You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by changing your browser settings or by setting it on your mobile device. However, if you choose to refuse to accept cookies, you may not be able to use the services or functions of Yalla Parchis that rely on cookies.
This policy applies to the information obtained through cookies set in Yalla Parchis.
We do our best to comply with data protection laws and regulations worldwide to protect users' personal data.
At the same time, we are constantly updating our data protection work to ensure compliance with legislative requirements in various jurisdictions. Please give us feedback if there is any need for improvement or adaptation regarding our data protection you find in your daily use.
Some jurisdictions have their own particular requirements. If you are a user located in the specific jurisdiction set out below, the relative terms under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
We continue to improve and update the laws of business promotion area adaptation, please refer to Adaptation area list.
Underage users (especially children under the age of 13 (Please refer to the relevant part of the Service Agreement for the specific definition of underage users)) shall read the following terms carefully in the company of their guardians, and the guardians shall make a decision on whether to accept this policy after full understanding:
(1)Users who are minors under the age of 16 (especially children under the age of 13) shall read this Agreement and use the relevant services of YallaParchis under the supervision, guidance and consent of their guardians.
(2)We attach importance to the protection of personal information of underage users. When filling in personal information, underage users shall strengthen their awareness of personal protection and treat it with caution. Please use relevant services of YallaParchis correctly under the guidance of their guardians.
(3)We will ensure the confidentiality and security of underage users' information in accordance with relevant laws and regulations and the terms of this policy. If we find ourselves collecting personal information from underage users without the prior consent of verifiable parents or legal guardians, we will delete the relevant data as soon as possible. If you are the guardian of an underage user, when you have any questions about the use of our services or the user information provided to us by the underage user under your guardianship, please contact us in time according to the contact information provided in Article 11 of this policy.
We reserve the right to update or amend this policy from time to time. These updates and amendments will form part of this policy and have the same effect as this policy. Without your explicit consent, we will not diminish your rights under this policy as currently in effect.
In case of any update of this policy, we will notify you through APP client push notification or other relevant reasonable means, so that you can be informed of any changes made to this policy in a timely manner.
If you wish to make a complaint about how we handle your personal information, please contact us at [email protected] and we will endeavour to process your request as soon as possible. This does not affect your right to file a claim against a data protection authority.
If you have any suggestions or questions about the protection of personal information, or you have any
questions about this policy, you can contact us through the following ways. We will review the problems
as soon as possible, and give a reply within 15 working days after verifying your user ID. For questions
about this policy, please send your comments and requests to:
YallaParchis
Technology.
Address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913),
E-mail: [email protected].
(1)You have the right to file a complaint with the regulatory authority in charge of data protection. We attach great importance to the protection of users' privacy. If you have any comments or suggestions about us, you can send them to us. We are very happy to communicate with you and address your concerns.
(2)If you have a dispute with us over privacy protection, you can find a way to resolve the dispute in the Terms of Service..
Last Update: July, 2023
Welcome to Yalla Parchis (the "Platform" or “Yalla Parchis”) provided by Yalla Technology FZ-LLC, whose registered office is located at Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913) (such entities are collectively referred to as "Yalla", "We" or "Us").
You are reading the terms of service (the "Terms"), which govern your relationship with us and act as an agreement between you and us, and clarify your access to and use of the platform and our related websites, services, applications, products and content (collectively, the "Services"). Access to certain services or service features (for example, but not limited to, the ability to submit or share user content (as defined below)) may be limited by age and does not apply to all service users. The services we provide are for private and not commercial use only. For purposes of these terms, "You" and "Your" refer to your identity as a user of the services.
These terms constitute a legally binding agreement between you and us. Please read them carefully.
By accessing or using our services referring to these Term of Service as its terms, you acknowledge and irrevocably represent that you have read and understood the Terms, and you voluntarily and irrevocably accept and agree to be bound by the Terms.
Your access to and use of our services is also governed by Yalla Parchis Privacy Policy,Yalla Parchis Community Guidelines and Yalla Parchis Virtual Items Policy, the terms of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to all those above-mentioned terms.
The platform and our services are not applicable to children. Children are not allowed to use the services of the platform for any purpose. If you, as a guardian, find that a child under your guardianship has used our platform, please contact us immediately to delete it. By children, we mean users under the age of 13 years old; or with additional limits for specific jurisdictions that may be set forth in the table below:
| Country/area that the user is from | Minimum age of the user |
| India | 18* |
| European Economic Area/Switzerland/UK | 16* |
| Saudi Arabia | 15 |
| Brazil | 18 |
| USA | 16 |
| Malaysia | 18 |
| Russia | 14 |
| Singapore | 18 |
| Thailand | 20* |
| Turkey | 18* |
| Egypt | 18* |
| Indonesia | 21 |
| The United Arab Emirates | 21*** |
*Users under the minimum age in that country/area must obtain consent from their parents/guardians before using the platform.
**Users in the European Economic Area, the UK and Switzerland under the age of 16 can use the platform provided they obtain the consent from their parents/guardians prior to using the platform.
***For users located in the United Arab Emirates, the minimum age to be legally consented to commercial transactions is 21 (according to the Moslem calendar). However, the underage user between the ages of 18 and 21 may obtain a court order allowing him/her to enter into specific commercial transactions. In addition, the underage user over the age of 7 can engage in commercial transactions with the approval of their guardians.
Please also read our Privacy Policy, as this determines how we use your personal information. Your use of the services on our platform is deemed to be your acceptance of the terms.
You can print or retain a local copy of these terms for recording purposes.
We may amend the terms from time to time, and we will use commercially reasonable efforts to give all users reasonable notice of any material changes to these terms, such as through notices on our platform, but you should also read the terms at regular intervals to check for such changes. We will also update the "last update" at the top of these terms to reflect the effective date of such terms. Your agreement and/or continued use of the services beyond the effective date of the new terms will indicate your acceptance of the new terms after we have fulfilled our obligations as informed. If you do not agree to the new terms, you must stop accessing or using the services. By accessing or using the services referring to these Terms of Service as its terms, you acknowledge and irrevocably represent that you have read and understood the Terms of Service, and you voluntarily and irrevocably accept and agree to be bound by the Terms of Service.
To access and use certain content of the Platform, you may need to create an account with us ("Your Account").
Your account is for your personal use only, and you are prohibited from giving, lending, transferring or otherwise allowing any other person to access or use your account. Your user identifiers (such as user ID) assigned by the platform in our services remain our property and we have the right to disable, recycle and reuse these identifiers once you or we terminate or deactivate your account for any reason.
You are responsible for: (i) protecting the information of your account, including any passwords used to access your account and our services, and (ii) using our services under your account. If you know or suspect that your account or password has been compromised, you should promptly notify us via [email protected]. Unless we receive and confirm notification from you that your account and/or its password has been compromised, we will consider you to be using your account.
You agree to be solely responsible (to us and/or others) for activities that occur under your account.
We reserve the right to disable your user account at any time, including your failure to comply with any provision of these terms under our reasonable advice, or your activity in our discretion, will or may cause harm, damage, violation or infringement of any third party rights, or violation of any applicable laws or regulations.
If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. You can initiate your own account cancellation via Yalla Parchis- Settings- Account- Delete Account. The specific instruction please find in Yalla Parchis Account Cancellation Policy.
When you submit, upload, transmit or display any data, information, media or other content related to your use of our services ("Your Content"), you understand and agree that
You warrant that any such contributions meet these criteria and that you will be liable to us and indemnify us for any breach of this warranty. This means that you will be liable for any loss or damage arising from a breach of the warranty.
We reserve the right to cut, crop, edit or refuse to publish Your Content at our sole discretion. We have the right to remove, disallow, block or delete any content you make on our Services if, in our opinion, Your Content does not comply with the content standards set out in the terms. In addition, we have the right- but not the obligation - at our sole discretion to remove, disallow, block or delete any your Content (i) that we consider to violate these terms, or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any Your Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such Your Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any Your Content, and under no circumstances will we be liable in any way for any Your Content.
In certain circumstances, we also have the right to disclose your identity to any third party who claims that Your Content you post or upload to our services constitutes a violation of their intellectual property rights or privacy rights. Disclosure will be subject to a legally binding court order.
Any Your Content will be considered non-confidential and non-proprietary. You must not post any Your Content on or through the Services or transmit to us any Your Content that you consider to be confidential or proprietary. When you submit Your Content through the Services, you agree and represent that you own that Your Content, or you have received all necessary permissions, clearances from, or are authorised by, the owner of any part of the content to submit it to the Services, to transmit it from the Services to other third party platforms, and/or adopt any third party content.
You acknowledge and agree that when you view content provided by others on the Services, you are doing so at your own risk. The content on our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Services.
We make no representations, warranties or guarantees, whether express or implied, that any Platform Content (including Your Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Platform (including Your Content).
By posting Your Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such Your Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your Your Content, or any portion thereof, unless privacy setting is applied when you post such content. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any Your Content you Post to or through the Services.
We have no obligation to monitor User Content and we are not responsible for monitoring the Service for inappropriate or illegal Content or conduct by other players. However, we do reserve the right, at our sole discretion, to monitor and/or record your interactions with the Services and other players (including chat text communications) when you are using the Services.
You agree not to engage in any of the following prohibited activities in connection with or related to our services, or to allow anyone to do the same on our services using your account.
We reserve the right to remove or disable access to the content at any time, for any reason or without notice, in our sole discretion. Certain reasons why we may remove or disable access to content may include finding the content objectionable, violating these terms, or otherwise harming the services or our users.
You cannot, and cannot allow any other person to:
You agree to defend, indemnify and hold harmless all claims, liabilities, costs, damages, losses and expenses (including but not limited to attorney's fees and expenses) for us, our parents, subsidiaries and affiliates and their respective officers, directors, employees, agents and consultants. These claims, losses and expenses (including but not limited to attorney's fees and expenses) are due to any breach of these terms by you (or any user of any service account), including but not limited to any breach of your obligations, agents and warranties.
No content in these terms affects legal rights that you cannot agree to change or waive as agreed in the contract, and you shall always use them as a consumer.
The services are provided "as they are". We make no warranties or representations regarding these contents. In particular, we do not represent or guarantee that:
No conditions, warranties or other terms (including any implied terms relating to satisfactory quality, fitness for purpose or compliance with description) shall apply to the service except as expressly set out in the terms. We may change, suspend, withdraw or limit the availability of all or any part of our platform at any time without notice for business and operation purposes.
No content in these terms excludes or limits our liability for damages that may not be legally excluded or limited by applicable law. This includes death or personal injury and fraud or fraudulent representations due to our negligence or the negligence of employees, agents or subcontractors.
In accordance with the above terms, we do not assume any liability to you for the following:
(I) Loss of profits (whether directly or indirectly); (II) Loss of goodwill; (III) Loss of opportunities;(IV) Loss of data that you suffer; or (V) Indirect or consequential loss that you may suffer. Any other losses you pay to YallaParchis during the past 12 months will be limited to the amount you pay.
Any loss or damage you may suffer as a result of the following:
Please note that our platform is for home and private use only. You agree not to use our platform for any business or commercial purposes, and we shall not be liable for any loss of profit, loss of business, loss of goodwill or business reputation, business interruption or loss of business opportunities.
If defective digital content provided by us damages your device or digital content due to our failure to use reasonable measures and functions, we will repair the damage or pay you compensation. However, we shall not be held liable for your failure to properly follow the installation instructions or recommendations to comply with minimum system requirements, and you may avoid following our recommendations and applying updates, and these limitations on our liability to you shall apply regardless of whether we have been informed or should have been aware of the possibility of any such loss.
You are responsible for any mobile charges that may apply to your use of our services, including text message and data charges. If you are unsure of these charge standards, please consult the service provider before using the services.
To the fullest extent permitted by law, you irrevocably release us and our affiliates from all known and unknown claims, demands and damages (actual and consequential) due to any dispute arising out of your use of the services with any third party, including any carrier, copyright owner or other user directly between you and such third party.
We may, in our sole discretion, distribute corrections, updates, upgrades and new versions of the “software" and/or "services" (collectively, the "Updates"). You agree to receive and allow us to provide updates to your device, and you acknowledge that if you do not accept and install updates, the software and/or services may no longer operate with the full functionality or performance described in the specification, or fail to operate.
We reserve the right, at our discretion, to change or restrict the functionality and performance of the software and/or services, including withdrawing support or access to the software and/or services, and to prevent the use of any software and/or services with all available updates that have not been installed.
These updates can be automated or manual. Please note that if you have not installed an upgrade or a new version, the software and/or services may not operate properly or fail to operate. We do not warrant that any updates will be provided to any of our software or services or that such updates will continue to support your device or system.
You may make payments to us or other third parties from time to time in connection with the "platform". You agree that, in addition to any other relevant provisions of these terms, you will comply with all terms and conditions of the relevant payment service (whether the payment service provider is us or a third party). We are not liable for any transactions processed by third parties or any payments made to third parties, whether or not in connection with the relevant licensed items. You agree to bear all costs and taxes associated with the platform and that all prices and availability of the platform may change from time to time.
Unless otherwise provided in these terms of the services or required by applicable law in your jurisdiction, no virtual goods and virtual currency shall be refundable after purchase (whether used or unused) under any circumstances.
Please note that telecom charges and other charges may be incurred when you are using the "platform". You are responsible for all such fees, charges and expenses.
The Platform may include functionality which allows you to purchase and use virtual goods ("Virtual Goods"). We grant you a limited, personal, non-exclusive, non-sublicensable, non-transferrable, revocable licence to use such Virtual Goods within the Platform in accordance with any requirements set out in the Instructions and in this Terms. Unless otherwise specified in the Platform, all Virtual Goods will be deemed to be an integral part of the Platform and therefore be a Licensed Item.
Virtual Goods may be licensed to you upon payment by you of virtual currency purchased, earned or obtained through your use of Yalla Parchis or from any platform we enable for this purpose from time to time ("Virtual Currency").
You acknowledge that you do not own the Virtual Goods and Virtual Currency (collectively as “Virtual Items”). They do not represent any credit balance of “real world money” or the equivalent, and cannot be redeemed for "real world money" or anything of monetary value. Virtual Items are provided solely for your enjoyment of the Software. All sales of Virtual Items by us to you are final.
You will not trade, sell, gift, transfer or lend Virtual Items(a "Virtual Transaction"), except as expressly permitted by us in writing. Any user of the services who violates this restriction may have his or her account terminated by us, have Virtual Goods and/or Virtual Currency forfeited from his or her account, and/or be subject to liability for damages and litigation and transaction costs.
All Virtual Items of a user will expire automatically upon termination of such user’s account for any reason.
We also require you to comply with our Virtual Items Policy to the purchase and use of Virtual Items and we may change these policies from time to time.
All intellectual properties (including any future updates, upgrades and new versions) of the platform and our other services and software will continue to belong to us and our licensors. You have no right to use our intellectual properties unless expressly provided in these terms. In particular, you have no right to use our trademarks or product names, logos, domain names or other unique brand features without our prior written consent. Any comments or suggestions you may make about our services are entirely voluntary and we will be free to use them at our discretion without payment or other obligations to you.
We respect all intellectual properties and ask you to do so. As a condition of accessing and using the services, you agree not to use the services to infringe any intellectual properties, for example, not to upload any content owned by any other person to the platform. We reserve the right, with or without notice, at any time in our sole discretion to block access and/or terminate the account of any user who infringes or is accused of infringing any copyright or other intellectual properties.
We are not responsible for, and do not provide support or guarantee for the legality, accuracy or reliability of any content submitted, transmitted or displayed or linked to by our software, services or our advertisers (including your content or other content provided by other users). You acknowledge and agree that, by using our software or services, you may be exposed to content that is inaccurate, misleading, defamatory, offensive or illegal. Any reliance on or use of our software or services or any content accessible from our software or services is at your own risk. Your use of our software or services does not entitles you to any rights to access to content in connection with your use of our software or services.
We also do not guarantee the quality, reliability or suitability of any third-party services provided, advertised or linked to through our software or services, and we assume no responsibility for your use of or relationship with any such third-party services. If you access third-party services through our software or services, you must comply with any terms and conditions that apply to those services.
We may review (but do not undertake to review) content or third-party services provided through our software or services to determine whether they comply with our policies, applicable laws and regulations, or whether they are objectionable. We may remove or refuse to provide or link to certain content or third-party services if they infringe intellectual properties, are obscene, defamatory or abusive, infringe any rights or pose any risk to the security or performance of our software or services.
We may from time to time provide you with third-party content and services through our software or services. Such content and services are subject to other terms, including those of the relevant third parties that originally generated such content and services. In such event, you agree to comply with any other terms and conditions notified to you in respect of such third-party content and services.
There may be, from time to time, third party content and services made available to you through our Software or Services that are subject to further terms, including terms from the relevant third party that originally produced such content and services. In such cases, you agree to comply with any such further terms and conditions as notified to you in relation to such third party content and services.
In addition, please note that we do not assume any responsibility, nor do we accept, support or guarantee the quality, reliability or suitability of any content, software, plug-ins, tools or data provided by third parties in connection with the licensed use. Any reliance on or use of such content, software, tools, plug-ins or data is at your own risk. You must comply with any other terms applicable to any third-party content, software, tools, plug-ins and data.
To better provide you with our software and services, we may ask to access and/or use your related devices (e.g., mobile phones, tablets) to access the software and/or services - for example, we may need to use your device's processor and storage to complete related software installation, or we may need to access your contact list to provide certain interactive functions in our application. You agree to allow us to access and use your device. Please refer to the Privacy Policy for detailed descriptions of these contents. You may also use the guidelines in the Privacy Policy to restrict our use of certain functions on your device.
We will provide further information about how a particular item's software or a particular service can be used and accessed by you in the relevant software or service or in other ways to access your device (for example, stored as part of the installation process of the relevant service through the relevant installer). Please understand that we may not be able to provide you with our relevant software or services if you have not provided us with authorization to use or access your relevant devices.
Any personal information we use or access on your device (as defined in the Privacy Policy) will be treated in accordance with these terms (including our Privacy Policy).
We reserve the right to temporarily or permanently suspend or terminate your user account or restrict your access to some or all of the services with or without notice to you, including:
If we close permanently or terminate your user account, we will inform you in advance, so that you have the time to access and save your information and content, unless we have reason to believe that your continued access to your account will harm us or our services, or violate the requirements of law enforcement or other government agencies (applicable laws or regulations or third-party rights).
Depending on any legal rights you may have, if your account is temporarily or permanently suspended or terminated, access to your user name, password, and any relevant information or content associated with your account may be suspended or terminated. Since we do not guarantee that your content will be permanently available, you should back up any content you value.
If you no longer want to use our services, please refer to “Part 4. Your Account”.
No content in these terms shall supersede your obligatory rights under any laws and regulations, and your obligatory rights will apply in the event of any inconsistency with these terms.
You agree that no claim shall be made against us for any statement not expressly provided for in these terms. The invalidity of any provision (or part of any provision) of these terms does not affect the validity or enforceability of any other provisions (or the remainder of such provision). If a court finds that we are unable to enforce any part of these terms as drafted, we may, to the extent that applicable laws and regulations are enforceable, replace such terms with similar terms without changing the remaining provisions of these terms. No delay in enforcing any provision of these terms shall be construed as a waiver of any right under such provision. Any rights and obligations under these terms shall, by their nature, continue in force and effect, including but not limited to any obligation of the parties with respect to their liability or compensation (if any), which shall survive the termination or expiration of these terms.
No person other than you and us (subject to any applicable laws and regulations) has the right to enforce these terms against anyone, and you may not delegate, assign or transfer these terms or any rights or obligations under these terms without our prior consent. We are free to assign, transfer or subcontract these terms or all or part of our rights and obligations under these terms without your prior consent or notice. You acknowledge and agree that in no event shall our partners or affiliates assume any liability under these terms.
Entire Agreement. These Terms constitute the whole legal agreement between you and us and govern your use of the Services and completely replace any prior agreements between you and us in relation to the Services.
Security. We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Services. You should use your own virus protection software.
Unless otherwise provided by the applicable laws and regulations of in your jurisdiction (for example, you may have access to local courts (including small claims courts (or similar courts)) in your jurisdiction, these terms and any dispute or claim arising out of or in connection with them shall be construed and governed by the laws of the United Arab Emirates.
Any dispute arising out of or in connection with these terms, including any issues relating to the existence, validity or termination of these terms, shall be arbitrated by Dubai International Arbitration Center ("DIAC") in accordance with such arbitration procedures and ultimately resolved by arbitration. The arbitration rules of Dubai International Arbitration Center ("DIAC Rules") currently in force are deemed to be incorporated by reference into these terms. The arbitration shall take place in Dubai. The arbitration tribunal shall consist of three (3) arbitrators. The language of arbitration shall be English.
You can contact us at [email protected] or write to us.
Mail Address: Dubai Internet City (DIC) 16, United Arab Emirates (P.O. Box: 501913)
To the extent permitted by applicable law, the following supplementary terms shall apply: By accessing the platform through a device manufactured by Apple Inc. ("Apple"), you expressly acknowledge and agree that:
By downloading the platform from Google Play (or its successor) operated by Google Inc. or one of its affiliates ("Google"), you expressly acknowledge and agree that:
Our Virtual Items Policy updated in July , 2023.
Purchases Methods
You can also collect Golds through the following ways.
You can also collect Diamonds through the following ways.
Golds can be used to：
Diamonds can be used to：
Yalla Parchis has the right to adjust the uses and usage rules of Virtual Currencies from time to time.
Virtual Currencies in your account will be consumed because they are used.
Virtual Currencies cannot be converted into or exchanged for cash, or be refunded or reimbursed by us for any reason.
Virtual Currencies can only be used on Yalla Parchis and as part of our services, and cannot be combined or used in conjunction with other promotions, coupons, discounts, or special offers, except those designated by us.
No Virtual Currencies may be assigned or transferred to any other user of the services or third party except as otherwise expressly permitted by us in writing. The sale, barter, assignment, or another disposal of any Virtual Currencies, other than by us, is expressly prohibited.
Accrued Virtual Currencies shall not constitute property and will not allowed to be transferable in the following conditions: (a) upon death; (b) as part of a domestic relations matter; or (c) otherwise by operation of law.
Any actions of assignment, exchange, or otherwise transfer of Virtual Currencies without our prior written consent are void. Any user who violates this term may have his or her account terminated by us, have Virtual Currencies forfeited from his or her account, and/or be subject to liability for damages, litigation, and transaction costs.
All Virtual Currencies of a user will expire automatically upon termination of his/her account for any reason.
We reserve the right to deduct Virtual Currencies from your account if the user acquires them illegally or fraudulently.
You agree that we have the right to manage, regulate, control, modify and/or eliminate such Virtual Currencies, when we have a valid reason to do so such as when we reasonably believe you have violated this Policy, you are in breach of any applicable law or regulation or for legal, security or technical reasons. We will have no liability to you based on our exercise of such right
Virtual Items and subscription services require users to purchase from officially approved channels such as App Store/Google Play or Yalla Pay Center,.
Handing over your account to others for operation, conducting private transactions with others, prohibited proxy recharge ( any purchase of Virtual Currencies through unofficial channels, or entrusting accounts to others to recharge on their behalf are strictly forbidden. The common types of prohibited proxy recharges (including but not limited to, purchase and recharge from nonofficial third-party recharge platforms, private transactions with third parties, and provision of user accounts to log in and recharge from third-party devices) or malicious refunds after recharging are all violations of the platform rules. These actions will disrupt the normal management of the platform, and will also put users’ accounts and personal information at risk including but not limited to the leakage of users’ information, fraudulent use of credit cards, failure of recharge, and the malicious theft of accounts. Moreover, these types of recharge and/or refunds are mostly scams, which can easily cause property damage. Yalla Parchis will always crack down on the aforementioned behaviors and maintain the right to pursue legal liabilities according to applicable law.
In response to the aforesaid violations, the platform has rights to take measures including but not limited to the following:
You may cancel your account at any time, and Yalla Parchis may terminate your account in accordance with the Terms. All Virtual Currencies in your account will be forfeited immediately upon the cancellation or termination of your account. There will be no refunds for any unused or unredeemed Virtual Currencies. So we recommend that you use them before terminating your account.
If you have any problems with Golds or Diamonds, please give your feedback or report in Yalla Parchis APP Support in Settings or email to [email protected].
If you find any proxy recharge, malicious refunds, account transactions and other violations conducted by any user, please report it immediately in the upper left-hand corner of his/her profile in Yalla Parchis APP.
Copyright Policy
Yalla Parchis respects the intellectual property rights of others, and we expect you to do the same. Yalla Parchis Terms of Service and Community Guidelines do not allow posting, sharing, or sending any content that violates or infringes someone else 's copyrights, trademarks or other intellectual property rights.
Copyright is a legal right that protects original works of authorship (e.g., music, photos, videos, etc.). Generally, copyright protects an original expression of an idea but does not protect underlying ideas or facts.
We do not allow any content that infringes copyright. Any use of copyrighted content of others without proper authorization or legally valid reason may lead to a violation. In some cases, you may be required to provide evidence to prove that you are entitled to use copyrighted content of others.
Any user content that infringes other person 's copyright may be removed. Your account may be suspended or terminated for multiple copyright violations in connection with your use of the Yalla Parchis Website or app, or other violations of the Terms of Service and Community Guidelines.
If you believe that your copyright-protected work was posted on Yalla Parchis 's site or app, or otherwise hosted by Yalla Parchis without authorization, you may submit a copyright infringement notification.We will process and protect such personal data in accordance with the relevant provisions of our privacy policy.
The notification must include the following:
Submit the above information to us:
By Email: [email protected]; or
By Mail: Yalla Technology
Address: P.O. Box 501913, DIC16, Dubai Internet City, UAE
Attention: Copyright Infringement
Before submitting a notification, please be aware of that intentionally submitting a misleading or fraudulent report may lead to liability for damages under section 512(f) of the United States Digital Millennium Copyright Act (DMCA) or similar laws in other countries.
We will process and protect such personal data in accordance with the relevant provisions of our privacy policy.
If you receive a copyright infringement notification that you believe to be in error, you may provide us with a counter-notification.
The counter-notification must include the following:
Submit the above information to us:
By Email: [email protected]; or
By Mail: Yalla Technology
Address: P.O. Box 501913, DIC16, Dubai Internet City, UAE
Attention: Copyright Infringement Counter
The counter-notification process may take no less than 10 business days to complete, please be patient. During this time, the copyright claimant may file an action seeking a court order to keep the content down. Please note that we will forward the entire counter-notification to the copyright claimant, including any personal information you provide, and the counter-notification may be made public. The claimant may use this information to file a lawsuit against you.
If we do not receive notice within 10 business days that the original reporter is seeking a court order to prevent further infringement of the material at issue, we may replace or cease disabling access to the material that was removed. The decision to re-post any material is at Yalla Parchis 's sole discretion.
We will process and protect such personal data in accordance with the relevant provisions of our privacy policy.
A trademark is a word, symbol, slogan, design, or combination of any of the foregoing that identifies the source of a product or service and distinguishes it from other products or services.
Yalla Parchis 's policies prohibit any content that infringes on another person 's trademark. Using another person 's trademark in a way that may mislead or confuse people to believe that you are affiliated with the trademark owner may be a violation of our trademark policy.
However, using another person 's trademark for the purpose of accurately referencing the trademark owner 's products or services, or to compare them to other products or services, is generally not considered a violation of our trademark policy.
Any user content that infringes other person 's trademark may be removed. Your account may be suspended or terminated for multiple trademark violations in connection with your use of the Yalla Parchis site or app, or other violations of the Terms of Service and Community Guidelines.
Yalla Parchis may investigate reports that are submitted by the trademark holder or their authorized representative. You can submit a trademark report to us through email ([email protected]), by providing the following information:
If we remove content in response to a report of trademark infringement, we may notify the person you reported to inform them the content was removed. We may also provide them with your contact information, including your email address and the name of the trademark owner, and/or details of your report.
We will process and protect such personal data in accordance with the relevant provisions of our privacy policy.
As a Yalla Parchis user, you are responsible for the content you post. If you have questions about copyright law or trademark law, such as questions about whether your content or your use of another person 's name or brand infringes or otherwise violates another person 's rights, you may want to contact an attorney. If you are unsure whether the material you plan to report to us is infringing or otherwise violating another person 's right, you may also want to first seek legal advice before reporting such content to us.
If you submit a report or infringement notification to us, we may contact you if we have additional questions about your report or notification. Please note that Yalla Parchis is not in a position to adjudicate disputes between third parties, and may not be able to remove the content or suspend the account you reported for infringement or violation. As an alternative, you may want to contact the person who posted the content or owns the account to try to resolve your issue directly.
Yalla Parchis Community Guidelines, which we update from time to time, are an important code of conduct for a safe and friendly environment. Violation of the guidelines may result in your account and/or content being removed. In addition, users must also follow their local laws. We reserve the right to monitor and report content to authorities, as permitted by applicable law.
Our Terms of Service and guidelines exist to foster trust, respect, and a positive environment for everyone in this community. We trust all users to respect the community and keep Yalla Parchis fun and welcoming for everyone.
Yalla Parchis is simply NOT the place to post, share, or promote any of the following, including:
When you use Yalla Parchis you are joining a global community. Don’t post or share content that could harm other users or encourage them to harm themselves – whether through physical, emotional, financial, or legal harm.
Yalla Parchis is not the place for graphic, violent, shocking, or sensational content. If you wouldn’t show this content to your parents or children, please don’t post it here.
Yalla Parchis is an inclusive community. It is not OK to attack or incite violence against other users.
Yalla Parchis community is not the place for sexually explicit content or content intended for sexual gratification. If it isn’t something suitable to be done or shown in public view, don’t post it.
Yalla Parchis takes child safety with the utmost seriousness. If we become aware of content that sexually exploits, targets, or endangers children, we may report cases to law enforcement and cooperate with them, as appropriate.
We work hard to promote a positive environment and an abuse-free experience for our users. Please keep your interactions civil and treat all users with respect.
Our community values high-quality, engaging content. Content that is spammy, fake, fraudulent, or misleading is prohibited and will be removed.
Yalla Parchis is a place for creativity and expression that is unique and original.
In addition to the content and behavior outlined above, our policies prohibit activity that undermines the Yalla Parchis service or damage Yalla Parchis's legitimate interests.
Any activity by any member of the Yalla Parchis community that harms, defrauds, or misleads other users or harms our community will be considered a violation of our Community Guidelines and may result in your content and/or account being removed.
Thank you for being wonderful community members and doing your part to maintain a safe and enjoyable space for all users. If you see content that you believe violates any of the Community Guidelines, please report it in Yalla Parchis APP so we can review and take appropriate action. If you have further concerns, please contact [email protected].
[Special Note] Dear users, before you start Yalla Parchis account cancellation process, we would like to make the following special instructions for you: Yalla Parchis will cease to provide this account with our high-quality and diversified products and services, which will inevitably bring inconvenience to your after-sales rights protection. Once your Yalla Parchis account is canceled, it cannot be restored. Please consider carefully before the cancellation.
If you still decide to cancel your Yalla Parchis account after careful consideration, please read carefully and fully understand this Yalla Parchis Account Cancellation Policy. After accepting all its content, please proceed with the next step according to our operation guidelines for cancellation. By starting a cancellation through the cancellation method provided in Part 3 of this policy, you are deemed to have accepted to sign and abide by the entire content of this policy.If you need to use our services again after the cancellation, you are welcome to re-register using your mobile phone number or other methods allowed by Yalla Parchis. At the same time, we also want to know about your experience with our products/services, and you can contact us by email to [email protected], so that we can further improve and perfect our products and services.
(If you still decide to cancel your Yalla Parchis account, please continue to read below)
I.Please note: account cancellation will have the following effects on you:
1.Once your Yalla Parchis account is canceled, you will not be able to log in to or use this account (including using this account as a third-party account to log in to other products), that is, you will not be able to log in/use/continue to use related products and services of Yalla Parchis through this account;
2.Once your Yalla Parchis account is canceled, all content, information, data, and records under the products and services of Yalla Parchis that you have logged in to and used with your account will be deleted or anonymized. You are also unable to retrieve, access, obtain, continue to use and recover them, and have no right to ask us to recover them (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities), including but not limited to:
3.By applying for account cancellation, you accept to give up the rights and interests that have been generated but not fully consumed during the use of Yalla Parchis products and services as well as the expected benefits in the future. That is, once your Yalla Parchis account is canceled, we will clear all your rights and interests under this account, including:
4.Once your Yalla Parchis account is canceled, it cannot be restored (even if you apply to us to register your Yalla Parchis account again with the same third-party platform account after the cancellation, the account will be a new one. Therefore, we kindly remind you to back up the contents you think need to be backed up in advance before applying for cancellation);
5.Once your Yalla Parchis account is canceled, the relevant user agreement and other rights and compulsory documents signed between you and us shall be terminated accordingly (except those which have been agreed to continue to take effect between you and us or otherwise stipulated by laws and regulations);
6.Other results caused by Yalla Parchis account cancellation.
II.Before you apply to us for the cancellation of Yalla Parchis account or are in the process of applying for the cancellation of Yalla Parchis account, in order to protect your account security and property rights and interests, please check and ensure that the Yalla Parchis account you have applied for the cancellation meets the following requirements, including:
This account is registered by you through our official channels in accordance with the Yalla Parchis Terms of Service and the specifications of the relevant platform;
2.There is no fund in the account, including but not limited to:
3.If the account has opened the "automatic renewal" function, please cancel "automatic renewal";
4.Other content that needs to be satisfied in order to protect your account security and property rights and interests.
You can first try to solve the above problems by yourself. If you fail to deal with them or have any doubts in the process, please contact us via Yalla Parchis- Settings- FAQ & Feedback - Feedback for assistance.
III.How to cancel your Yalla Parchis account?
1.You can initiate your own account cancellation via Yalla Parchis- Settings- Account- Delete Account. Once the account cancellation initiation operation finishes, your account will enter a cooling-off period which is calculated as a fee settlement cycle (usually 30 days) from the date of initiation. Yalla Parchis will automatically complete the account cancellation operation if you do not revoke the initiation. Please note that this operation is irreversible and your data will not be recovered after execution.
2.Other steps you should take should you wish to completely cancel your account include disassociating your third-party network account from the Platform.
3.This Yalla Parchis Account Cancellation Policy contains the impact of account cancellation on your rights and interests and other contents. Please read carefully and fully understand it and proceed with the next step of cancellation after you accept all the contents of this Yalla Parchis Account Cancellation Policy;
4.To protect your account security and property rights and interests, we need to authenticate your identity (for example, verify the mobile phone number or third-party account bound to this account) for cancellation application to ensure that this account is registered by you.
For matters not covered in this policy, please refer to the Yalla Parchis Terms of Service,Yalla Parchis Privacy Policy, as well as the rules and instructions related to Yalla Parchis during the cancellation process. At the same time, you acknowledge and accept that: even if your Yalla Parchis account is cancelled, it does not mitigate or exempt you from the relevant liabilities that you (may) need to assume in accordance with relevant laws and regulations, relevant agreements and rules.
If you have any problems in the process of Yalla Parchis account cancellation that you cannot handle or have any doubts in the process, please contact Yalla Parchis customer service staff for assistance.
Any dispute arising out of or in connection with this policy, including any issues relating to the existence, validity or termination of this policy, shall be handled in accordance with the terms of the Yalla Parchis Terms of Service.
If you are a user located in the undermentioned district, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
We will observe and comply with the requirements of the EU GENERAL DATA PROTECTION REGULATION (GDPR) to protect the rights of natural persons with regard to the processing of personal data and on the free movement of such data.
You have the following rights regarding the processing of your data by us：
a.The right to lodge a complaint with a supervisory authority in accordance with Art. 13(2)(d) GDPR and Art. 14(2)(e) GDPR
b.The right of access by the data subject in accordance with Art. 15 GDPR
c.The right to rectification in accordance with Art. 16 GDPR
d.The right to erasure (‘right to be forgotten’) in accordance with Art. 17 GDPR
e.The right to restriction of processing in accordance with Art. 18 GDPR
f.The right to data portability in accordance with Art. 20 GDPR
g.The right to object in accordance with Art. 21 GDPR
If you wish to reach the Yalla Parchis’s Data Protection Officer, contact us at: [email protected]
These additional disclosures are the categories of personal information that are collected and disclosed for commercial purposes, as required by the California Consumer Privacy Act. Depending on how you interact with Yalla Parchis's products, personal information that we may have collected or disclosed for commercial purposes during the past twelve months falls into the following categories as defined by the California Consumer Privacy Act:
Identifiers, such as your name, alias, address, mobile phone number, or IP address;
Personal information described in subsection (e) of section 1798.80 of the California Civil Code, such as credit card number;
If we conduct a user survey or analysis, then the features (such as age or gender) of the protected classification under California or U.S. federal law;
Business information, such as purchase activities;
Information on Internet or other electronic network activities, including content interaction information, such as content download, streaming and playback details;
Biometric information, such as your voice or appearance, for example, if you choose to participate in a presentation of a voice or image recognition service;
Geographic location data, such as the location of your device or computer, for example, if you have location services enabled to enhance your experience through the event app we provide;
Audio, visual, electronic or other similar information, including information when you communicate with us by telephone or other means;
Professional or employment-related information, such as business data that you may provide;
Inferred data, such as information about your preferences;
Your rights. Under the California Consumer Privacy Act, you may have the right to request us to provide information about the personal information you collect, or to access or delete your personal information. If you wish to perform any of the above operations, please contact us. Depending on your data selection, some of our services may be restricted or unavailable.
No personal information are sold. During the past twelve months, we have not sold any personal information of consumers, as these terms are defined under the California Consumer Privacy Act.
No discrimination. We do not discriminate against any consumer who exercises their rights under the California Consumer Privacy Act.
We care about the privacy of Mexican consumers and are committed to collecting, using, storing, protecting, disclosing and sharing your personal information in accordance with Ley Federal de Protección de Datos Personales en Posesión de Particulares.
We are certified by the globally recognized ISO27001 system to meet the conditions required by Mexican data protection laws that data controllers should adopt appropriate administrative, technical and physical safeguards to ensure the security of personal data of Mexican citizens.
This article applies to the following situations：(i) The processing operation is carried out in Brazil by us; (ii) Personal data involving the territory of Brazil; (iii) The personal data being processed were collected in Brazil; (iv) The processing activity is aimed at the offering or provision of goods or services. In the above case, the Brazilian General Data Protection Law (Lei Geral de Proteçãode Dados, hereinafter referred to as "LGPD") applies to the processing of your personal data, and the following additional and/or modified terms apply to articles 2, 5, 6 and 9 of this Privacy Statement.
In accordance with Article 16 of the LGPD, we have the right to retain your personal data for the statutory limitation period in order to comply with legal or regulatory obligations (e.g. retention obligations under tax or commercial law) or the right to retain your personal data for the normal exercise of rights in judicial, administrative or arbitration proceedings.
In addition to the rights described in this data privacy statement, in accordance with the LGPD, you have the following rights:
To request that we anonymize, block or delete unnecessary or redundant personal data when you become aware that your data is being processed excessively or not in accordance with relevant data protection legislation; or
To request information about public and/or private entities with whom we share your personal data;
When we ask you to consent to the processing of your personal data, be aware that you have the right not to consent to the data processing and and understand the consequences;
Revoke your consent to process your personal data at any time after we have requested it.
Legal basis for data processing:
In accordance with the LGPD, we shall provide you with the legal basis for the processing of your personal data.
The legal basis for the processing of the relevant data is as follows:
Article 7 (V) of the LGPD ("Contract execution")
Article 7 (II) of the LGPD ("Compliance with legal obligations")
Article 10 (I and II) of the LGPD ("Legitimate interests")
Article 7 (I) of the LGPD ("Consent")
In accordance with Article 33 of the LGPD, if it is necessary to transfer your personal data outside Brazil, we will ensure that your data is protected in accordance with the provisions of the LGPD and will comply with the relevant laws and the relevant decisions of the competent authorities.
The following data types with localization requirements are not covered by our products.
a. Financial data as defined in Resolution No. 4.893/2021 of the Central Bank of Brazil.
b. Rules on data localization issued by the Ministry of Economy ("ME") and the Office of Institutional Security of the Presidency of the Republic ("GSI") in Supplementary Specifications No. 4 and No. 9 of February 15, 2013 and Regulation No. 20 MP/STI of June 14, 2016.
This article applies to the collection, storage and protect of personal data intended for the Dominican Republic, as well as to the use of and access rights to such personal data, governed by the provisions of Law 172-13 of December 13, 2013, on the protection of personal data (DPL).
This article applies to the collection and processing of personal data intended for Colombian
users.
In the main part of the policy we define how personal data is stored, how it is processed,
how it is used, corrected or deleted, and the different protection measures that are applied depending
on the type and size of the business. Also, the use of the data requires the consent of the user. These
actions are in accordance with Statutory Law 1581 of 2012 in Colombia.
This article applies to the collection and processing of personal data intended for Ecuadorian users.
We process personal data on the basis of the consent expressed by the owner of the personal data, guaranteeing the right to protection of personal data, including access to and decisions about information and personal data, in order to meet the conditions necessary for the lawful processing of personal data as required by the Organic Law on the Protection of Personal Data adopted in May 2021.
In particular, we will comply with the requirements of Federal Decree - Law NO. 45 of 2021 on Personal Data Protection and DIFC DP Law. If you use the platform in the United Arab Emirates ("UAE"), in addition to the above personal data processing requirements, we will also abide by the following terms:
In accordance with Article 39 of Part 6: Rights of Data Subjects of DIFC DP Law, you will not be discriminated against when using the platform services.
We comply with The General Rules for Maintaining the Privacy of Users' Personal Data and Procedures for Launching Services or Products Relying on Users' Personal Data or Personal Data Sharing issued by "CITC".
a. In order to fulfill the basic obligations of Service Provider, we have obtained the internationally recognized ISO27001 certification in organizational management;
b. We would obtain the user's express consent before processing user data;
c. Users have the right to rectify data at any time;
d. We provide methods for making copies of personal data.
| Device permission | Service function | Description of functional scenarios | Whether it can be closed |
| Network access | Core service function | Read and update App content | Yes. APP content cannot be read and updated in real time after it is closed, and the APP cannot be used normally |
| Media file storage | Stable operation of APP | Log information recording and information caching | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
| Camera | Core service function | Shooting/scanning/video call | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP fu |
| Microphone | Core service function | Voice message/voice call | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
| Push | Send notific | Push notifications | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
| Bluetooth | Audio connection | Connect to a microphone or any other audio device via Bluetooth | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
| Read the clipboard | Convenient input | Users independently and convenient search operation | Yes. It will only affect the corresponding function after it is closed, and will not affect other APP functions |
Description for collecting and using information through third-party SDKs
To ensure the implementation of related functions of Yalla Parchis and the safe and stable operation of the app, we may access SDKs provided by third parties to implement related functions.
The third-party SDKs we access serve the needs of you and other users, so we may adjust the third-party SDKs we access to meet new service requirements and changes in service functions. Of course, we will keep you updated on access to third-party SDKs in this description.
1.login shortcut
| Name | |
| Company Name | Meta |
| Function | Quick login and round out user information |
| Collected Information | Access UID, username and profile picture |
| Privacy Policy Link | https://www.facebook.com/privacy/explanation/ |
| Name | Apple |
| Company Name | Apple |
| Function | Quick login and round out user information |
| Collected Information | Access UID, username and profile picture |
| Privacy Policy Link | https://www.apple.com/legal/privacy/en-ww/ |
| Name | Huawei |
| Company Name | Huawei |
| Function | Quick login and round out user information |
| Collected Information | Access UID, username and profile picture |
| Privacy Policy Link | https://consumer.huawei.com/en/privacy/privacy-policy/ |
2.SMS & Push Notifications
| SDK name | Firebase |
| Company Name | |
| Function | Android push |
| Collected Information | Device information |
| Privacy Policy Link | https://firebase.google.com/terms/?https%3A%2F%2Ffirebase.google.com%2Fsupport%2Fprivacy%3Fhl=zh-cn |
| SDK name | Infobip |
| Company Name | Infobip |
| Function | SMS verification code |
| Collected Information | Mobile phone number |
| Privacy Policy Link | https://www.infobip.com/policies/privacy |
| SDK name | Yunpian |
| Company Name | Yunpian |
| Function | SMS verification code |
| Collected Information | Mobile phone number |
| Privacy Policy Link | https://www.yunpian.com/official/document/sms/zh_CN/agreement_privacyagreement?lang=en |
| SDK name | Nxtele |
| Company Name | Nxtele |
| Function | SMS verification code |
| Collected Information | Mobile phone number |
| Privacy Policy Link | https://www.nxcloud.com/english/privacyPolicy |
3.Storage
| SDK name | AWS |
| Company Name | Amazon |
| Function | File storage and porn identification |
| Collected Information | Picture, voice and video files |
| Privacy Policy Link | https://aws.amazon.com/privacy/?nc1=h_ls |
4.Audio & Video
| SDK name | Agora |
| Company Name | Agora |
| Function | Voice and video calls |
| Collected Information | Network type, user local IP address, WIFI and cellular signal status, OS type, model information, CPU information, memory information, device power, audio stream data, video stream data, Bluetooth, network latency, packet loss rate, video frame rate, bit rate, resolution, audio bit rate, sample rate |
| Privacy Policy Link | https://www.agora.io/cn/privacy-policy |
| SDK name | ZEGO |
| Company Name | ZEGO |
| Function | Voice and video calls |
| Collected Information | Network type, user local IP address, WIFI and cellular signal status, OS type, model information, CPU information, memory information, device power, audio stream data, video stream data, Bluetooth, network latency, packet loss rate, video frame rate, bit rate, resolution, audio bit rate, sample rate |
| Privacy Policy Link | https://www.zego.im/terms |
5.Others
| SDK name | Appsflyer |
| Company Name | Appsflyer |
| Function | Installation data attribution analysis |
| Collected Information | “Personal Information” such as name, email, contact details or any other personal content that
you provide to us whether through a form or field on our website or any other communication
(e.g. email, phone, post etc.).
“Technical Information” such as browser type, operating system, device type, IP address and other similar technical information typically received from a browser or device automatically when visiting or interacting with our Marketing Platforms. This may include the referring URL that led you to our website. “Usage Information” such as the pages you visited on our website, where you clicked, searches performed on our website and other similar information related to how you have used our website. It may also include information related to whether you received, opened or clicked on any links in an email sent to you. |
| Privacy Policy Link | https://www.appsflyer.com/website-privacy-policy/ |
| SDK name | Shumei |
| Company Name | Shumei |
| Function | Device Fingerprinting |
| Collected Information | Device basic information, including device brand, device manufacturer, device model, device
name, device system type and version information, device basic configuration, device basic
settings, device environment.
Access equipment identification information such as IMEI, network base station information, read and save equipment information and record logs, obtain MAC addresses of equipment, and obtain network access method information. |
| Privacy Policy Link | https://intl.ishumei.com/account/serviceItems?titleName=Privacy-Policy |
| SDK name | CrashSight |
| Company Name | WeTest |
| Function | Exception analysis, crash reports |
| Collected Information | WiFi status, phone model, OS, third-party developer custom logs, Logcat logs, app crash stack information |
| Privacy Policy Link | https://crashsight.qq.com/welcome/#/policy |
| SDK name | Unityads |
| Company Name | Unity |
| Function | Ads |
| Collected Information | Device information: including various unique identifiers, such as IDFA, Android Ad ID, IDFV, MAC
address
Location information |
| Privacy Policy Link | https://unity3d.com/legal/privacy-policy |
| SDK name | Google admob |
| Company Name | |
| Function | Ads |
| Collected Information | userid |
| Privacy Policy Link | https://policies.google.com/privacy?hl=en |
| SDK name | Geetest |
| Company Name | JIYI |
| Function | man-machine check,behavior check |
| Collected Information |
• Device information: device system information, device vendor information, device model, device brand and other information; the information is masked and processed to establish abnormal traffic identification model to achieve the traffic anti-fraud technology. • Device network information: device networking status and type and other information; the information is masked and used to establish abnormal and virtual device identification model to achieve the traffic anti-fraud technology. • Device environment information: device screen size, device battery charging status, device power, device jailbreak logo, device debug logo and other information, operator name and other new information; the information is masked and used to build abnormal, virtual device identification model to achieve the traffic anti-fraud technology. • User bio-track information: such information does not refer to the business jump track information generated by the user jumping from one page to another, but refers to the information such as sliding, clicking, and mouse movement track generated by the user during the verification process; the information is marked and used to establish simulation, violence, forged track identification model to achieve the traffic anti-fraud technology. • Other information: verification timestamp, installation package name and other information; the information is used to establish the basic abnormality-assisted identification model to achieve the traffic anti-fraud technology. |
| Privacy Policy Link | https://www.geetest.com/en/gdpr |
